![]() If so, try opening the door manually or using a little force to see if it will pop out of place. If your IVI door lock is not working, ensure it’s not just stuck in the locked position.If it doesn’t, ensure someone didn’t accidentally lock themselves in a room before leaving for work or school.Try opening the backdoor manually and see if that works. If you’ve tried to unlock the door with your phone and it doesn’t work, the door lock may be locked from the inside. ![]() If they’re not, disconnect and reconnect them firmly in their original positions. Check that all wires are securely connected and in good shape.If this is the case, you must replace the screen altogether. ![]() If the screen still doesn’t work after cleaning it, check that there aren’t any cracks or scratches on it.If this isn’t working, try cleaning the screen with a wet wipe and see if that helps. Most of the time, Milocks keypads have a capacitive touchscreen which means you can use your fingers to type in your PIN.Check that the battery is charged and that you have found the right AA batteries.Make sure that you’ve typed in the correct code.Milocks keypad not working or not illuminated: ![]()
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